Kempegowda International Airport in Bengaluru has become the first in India to receive Level-2 Accreditation under the Airports Council International (ACI) Accessibility Enhancement Accreditation (AEA) programme.
This recognition places it in a small group of airports worldwide that have formally embedded accessibility into their strategy, policy, and passenger experience.
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The AEA is the only global initiative dedicated to setting benchmarks for accessibility in aviation. It evaluates airports on facilities, services, and governance, while recognising efforts to continuously improve travel for persons with reduced mobility (PRMs) and persons with disabilities (PwDs).
Satyaki Raghunath, Chief Operating Officer of Bangalore International Airport Limited (BIAL), said:
“We are honoured to be awarded the Level-2 Accreditation under ACI’s programme. At BLR Airport, accessibility is not just about infrastructure, but about our belief that travel should be inclusive, seamless, and experiential for every passenger.”
Over the past year, Bengaluru Airport has rolled out several firsts in India—among them the Sunflower Lanyard scheme for travellers with hidden disabilities, and a dedicated sensory room for neurodivergent passengers. An accessibility committee and ongoing staff training further support these measures, ensuring empathetic assistance and regular upgrades.
By doing so, BLR Airport is setting a new standard—showing that accessibility in aviation is not a privilege, but a necessity.
